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Technology Services

Department Overview

The Information Technology Department has two main responsibilities: 1. The coordination, management, and implementation of all academic technology programs, and 2. The support of all academic, business, and administrative functions.

Department Staff

Information Technology Department staff consist of a Coordinator of Instructional Technology and Learning Resources, a Director of Information Technology, a network technician, computer technicians, and a database specialist. Each member of the team has his/her own strengths and is also cross-trained to assist other members of the team when the need arises.
Information Technology Department supports:
  • Desktop computers, laptops, tablets, Chromebooks
  • Copiers,
  • Fax machines,
  • Audio/Visual equipment,
  • Interactive whiteboards,
  • Handheld phones,
  • Desk telephones,
  • Printers,
  • Projectors,
  • Routers/switches,
  • Servers,
  • Wireless Access Points
  • Public address systems,
  • Televisions and digital signage,
  • Video distribution systems,
  • Security cameras, and
  • other computerized devices including network cabling and support structures.

Technology Coordination and Maintenance
In addition to the support of all technology systems, the IT Department maintains and coordinates:
  • Connecticut Education Network (CEN),
  • Online Educational Programs,
  • Adaptive Tests including Smarter Balanced
  • Follett Library System,
  • Human Resources Phoenix,
  • Toshiba VOIP Phone System,
  • Handheld device operating systems (iOS),
  • Google Apps for Education,
  • Discover Video Distribution System,
  • Special Education Software,
  • Windows Operating System 7
  • Macintosh Operating Systems
  • Virtual Server Environments
  • Chromebooks and Chromebook Management
Support services/tasks include:
  • Set up and manage network user and email accounts,
  • Configure and image desktops, laptops, iPads, Kindles, Chromebooks
  • Write and coordinate grants,
  • Monitor Internet filtering,
  • Administrate network functions,
  • Dispose of electronic waste (eWaste),
  • Train teachers and other staff,
  • Purchase software/hardware,
  • Guide others in technology use/purchasing,
  • Collaborate with other technology professionals outside of district,
  • File eRate paperwork,
  • Design and develop three-year district technology plans.

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Norwich Public Schools

90 Town Street

Norwich, CT 06360


860.823.1880 fax

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